Let’s talk.
Whether you have a problem to solve, an idea you want to explore, or a question about what your membership data could tell you, we would like to hear from you.
Tell us a little about your organisation and what you’re trying to achieve. We’ll start there.
What happens next
- ✓ We reply within one working day
- ✓ A short call to understand what you're trying to solve
- ✓ A clear recommendation on the best next step for you
- ✓ No obligation, no hard sell
Registered office
Layercake CX Ltd
71–75 Shelton Street, Covent Garden
London WC2H 9JQ
What to tell us
A few details make the first conversation more useful: roughly how many members you have, which systems hold your membership and finance data, and the decision or question that prompted you to get in touch. A rough description is enough to begin.
If you want to check a number before getting in touch, the free membership calculators cover growth, retention, renewal, lapse, acquisition and returning-member rates.
Ways we can begin
- Membership Insights Audit: a short review of the data you hold and the reporting you use today, to establish what you can already answer and where the gaps are.
- Membership Reporting Baseline: connected data and a trended analysis of acquisition, retention and growth across the history available.
- Consultancy & Delivery: commercial strategy, membership growth and member experience work, from understanding the problem through to delivery.
- Layercake Maps: a member or supplier directory turned into a searchable, embeddable map.
If none of these fits, describe the problem in the form. The first call is for working out what would be useful.