Cookie and Similar Technologies Policy

Last Updated: June 2026
Next Review: June 2027

1. Introduction 

This policy applies to cookies and other storage and access technologies used on our website.
This website uses cookies and similar technologies to operate effectively, improve performance, and understand how visitors use our site. When you visit our website, a cookie banner will allow you to:

- Accept all cookies
- Manage your preferences for non-essential cookies

Essential cookies are required for the website to function and cannot be disabled. Functional, analytics and marketing cookies are only placed on your device after you have given consent via our cookie banner. You may withdraw or amend your consent at any time.

You can update your cookie preferences at any time via the cookie banner or your browser settings.
You can withdraw your consent at any time by reopening the cookie preference centre available on our website.
This policy is provided in accordance with the UK GDPR, the Privacy and Electronic Communications Regulations 2003 (PECR), and the Data (Use and Access) Act 2025.

2. Definitions

Cookie – a small text file stored on your device when visiting a website.
Cookie Law – Cookie Law means the UK GDPR, the Privacy and Electronic Communications Regulations 2003 (PECR), the Data Protection Act 2018 and, where applicable, the Data (Use and Access) Act 2025.
Personal Data – information relating to an identifiable person as defined by UK GDPR and EU GDPR.
We/Us/Our – Layercake CX Ltd.

3. Information About Us

Layercake CX Ltd
Registered Office: 71–75 Shelton Street, London WC2H 9JQ 

We comply with UK GDPR, PECR, and (where applicable) EU GDPR.    

4. How We Use Cookies

  • 4.1 We may place first-party cookies (set directly by us) to support essential website functions, security protections, cookie preference storage, and session management.
  • 4.2 We may also use third-party cookies from service providers integrated into our platform (such as LearnWorlds, Cloudflare, Stripe, Vimeo, chat tools, analytics platforms, and marketing automation tools). These cookies support necessary site features such as video playback, chat widgets, payment processing, analytics, and platform functionality.
  • 4.3 All cookies used by our website comply with Cookie Law. The tables below list the cookies that may be set. Not all cookies will appear for all users—cookies are only set when the relevant platform feature is active.

5. Cookie Categories

  • 5.1 Strictly Necessary Cookies – required for the site to operate.
  • 5.2 Functional Cookies – improve your experience by remembering preferences or enabling features like chat.
  • 5.3 Analytics Cookies – help us understand site usage to improve performance.
  • 5.4 Marketing Cookies – used for interest-based advertising where enabled.
  • 5.5 Session Cookies – deleted when the browser closes.
  • 5.6 Persistent Cookies – remain stored for a set duration.

6. Important Notes About Platform Cookies

Our website runs on the LearnWorlds platform, which may load cookies from integrated services (e.g., Stripe for checkout, Vimeo for embedded video, chat/support tools, analytics, and marketing integrations). Not all cookies will be present for every user—cookies are set only when the related feature is active on a page.

7. Cookie Tables

The following lists show cookies that may be set on this site. Duration may vary by provider updates.

  • **7.1 Strictly Necessary Cookies (First‑party)**

Name of Cookie Purpose Strictly Necessary Expires
XSRF-TOKEN Security token  Yes Session
DPSettings Saves cookie preferences  Yes 12 days
slim_session Login/session consistency Yes 2.5 days
affiliate Tracks affiliate link usage  Marketing (where affiliate programmes are active). Varies

  • **7.2 Payment & Security Cookies (Stripe)(Third-party)**

Name of Cookie Purpose Expires
js.stripe.com Loads secure Stripe payment scripts Script domain (no cookie)
m.stripe.network Device/risk analysis within Stripe network Network call (no cookie)
_stripe_sid  Payment processing  30 minutes (if checkout enabled)
_stripe_mid  Fraud prevention & identification across sessions 1 year (if checkout enabled)

  • **7.3.A Functional Cookies – Video Hosting (Vimeo)**

Name of Cookie Purpose Expires Type
vuid Vimeo analytics identifier  2 years  Analytics (requires consent)
player  Stores Vimeo player preferences (e.g., volume) – 1 year  Functional
_cf_bm Vimeo/Cloudflare bot management  30 minutes  Strictly Necessary (for video security)
cf_clearance Vimeo/Cloudflare security challenge  ~4 hours  Strictly Necessary

Note: Vimeo may set additional cookies for logged-in Vimeo users.

  • **7.3.B Functional Cookies (Beamer – notifications)**

Name of Cookie Purpose Expires
_beamer_first_visit Tracks first visit to manage notifications 300 days
Beamer_userID Identifies returning users for product updates 300 days
_BEAMER_* Engagement with Beamer notifications 65–300 days
Category: Functional Cookies (requires consent)

  • **7.3.C Functional Cookies – Chat/Support Tools (only if enabled)**

Name of Cookie Purpose Expires
hblid Olark visitor identifier  2 years
wcsid Olark session identifier  Session
olfsk Olark chat state/history  2 years
twk_idm_key  TawkTo visitor connection management  Session
pubsub_cookie  Freshchat session  Session
ZD-suid / ZD-buid  Zendesk session/device IDs  20 minutes / up to several years (provider dependent)

  • **7.4 Analytics & Performance Cookies (only if enabled)**


Name of Cookie Purpose Expires
_ga  Google Analytics unique visitor ID  2 years
_gid  Google Analytics page tracking  24 hours
_gat  Google Analytics rate limiting  1 minute
mp_#_mixpanel  Mixpanel analytics  1 year

**7.5 Security & Infrastructure Cookies (Cloudflare)**

Name of Cookie Purpose Expires
_cf_bm Bot management to protect the site 30 minutes
cf_clearance Passes security challenge to allow access ~4 hours

**7.6 Marketing Cookies (only if enabled)**

Name of Cookie Purpose Expires
_fbp  Facebook analytics/ads  90 days
_hstc  HubSpot tracking  6 months
ads/ga-audiences  Google Ads remarketing  Session
Fomo cookies  Notifications Persistent (varies by provider)
Note: Not all cookies will be present for all users or sessions. Cookies are set only when the related feature is active (e.g., checkout, Beamer widget, analytics).

8. Consent and Control

You can:

  • Manage cookie preferences via our cookie banner
  • Disable cookies in your browser settings


Blocking essential cookies may affect website functionality.

9. Changes to this Cookie Policy

We may update this policy from time to time. Changes apply from the date posted on this page.

10. Contact Us

If you have questions about cookies, please contact us via the Contact Us form on our website.

11. Data Protection Complaints 

If you have concerns about how we use cookies or process your personal information, you may contact us using the Contact Us form on our website. 

We will acknowledge and investigate complaints in accordance with applicable data protection legislation and will respond without undue delay. 

If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). 

12. Related Policies

Please also refer to our Privacy Notice for further information about how we process personal information.
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