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Who is it for?
For membership leaders and future leaders wanting to develop evidence-based strategies for membership growth. This workshop gives you the knowledge, skills, and tools to help you develop next-level membership growth strategies.

What will you learn?
Mastering the Membership Metrics Model
Discover the key metrics that drive growth: counts, acquisition, retention. Learn how to calculate, segment, and visualise them to unlock powerful insights.
Forecasting Growth with Confidence
Use your growth metrics to build realistic forecasts and test different strategies. Turn performance data into practical models for smarter decision-making.
From Data to Action with OKRs
Learn how to craft measurable objectives and key results that tie directly to your membership data. Transform numbers into clear goals that drive real growth.

What previous delegates say
Agenda
This one-day workshop guides participants through a structured, evidence-led approach to membership growth. The morning focuses on building the right mindset and shared understanding of how to measure and interpret membership data, before breaking for lunch. The afternoon shifts into forecasting future growth, translating insight into clear strategic objectives, and applying these principles in a practical lab to shape a realistic, data-led membership growth strategy.
09:30 – Arrival & Coffee
Arrive, grab coffee, and get set up for the day.
10:00 – Welcome & Introductions
Set the context for the workshop, review aims and outcomes, clarify what is and is not in scope, and align on a strategy-led focus.
10:15 – Session 1: Setting Foundations – The Organisational Mindset
Explore how assumptions shape our interpretation of data, introduce fast and slow thinking, and establish the cultural conditions needed for effective data-led strategy.
10:45 – Session 2: Measuring & Segmenting with Membership Metrics
Introduce the core metrics that define membership growth and show how segmentation and trend analysis reveal the real movements within a member base.
11:30 – Break
Coffee and comfort break.
11:45 – Session 3: Measuring & Segmenting (continued)
Apply the membership metrics model through short exercises to build confidence in interpreting trends and segmented views.
12:30 – Lunch
Lunch break and informal discussion.
13:15 – Session 4: Forecasting Growth & Building Strategic Building Blocks
Learn how to build a growth baseline, model future scenarios, and translate data-led insights into clear, measurable objectives and key results.
14:30 – Session 5: Practical Lab – Build a Growth Strategy
Hands-on group work using dashboards and data to create growth baselines, define OKRs, and shape an evidence-led membership growth strategy.
15:30 – Key Learnings, AHAs & Wrap-Up
Reflect on insights from the day, share key takeaways, and connect learning back to real organisational strategy.
16:00 – Finish
Close of workshop.
Arrive, grab coffee, and get set up for the day.
10:00 – Welcome & Introductions
Set the context for the workshop, review aims and outcomes, clarify what is and is not in scope, and align on a strategy-led focus.
10:15 – Session 1: Setting Foundations – The Organisational Mindset
Explore how assumptions shape our interpretation of data, introduce fast and slow thinking, and establish the cultural conditions needed for effective data-led strategy.
10:45 – Session 2: Measuring & Segmenting with Membership Metrics
Introduce the core metrics that define membership growth and show how segmentation and trend analysis reveal the real movements within a member base.
11:30 – Break
Coffee and comfort break.
11:45 – Session 3: Measuring & Segmenting (continued)
Apply the membership metrics model through short exercises to build confidence in interpreting trends and segmented views.
12:30 – Lunch
Lunch break and informal discussion.
13:15 – Session 4: Forecasting Growth & Building Strategic Building Blocks
Learn how to build a growth baseline, model future scenarios, and translate data-led insights into clear, measurable objectives and key results.
14:30 – Session 5: Practical Lab – Build a Growth Strategy
Hands-on group work using dashboards and data to create growth baselines, define OKRs, and shape an evidence-led membership growth strategy.
15:30 – Key Learnings, AHAs & Wrap-Up
Reflect on insights from the day, share key takeaways, and connect learning back to real organisational strategy.
16:00 – Finish
Close of workshop.


